Customer Testimonials
Dexter made the process of buying our Bronco quick, easy, and affordable. We are very happy with our service from Cook County Ford and our new Bronco!
GOOD PEOPLE LIKE DEALNG WITH MY HOME TOWN PEOPLE LIKE TO KEEP MY BUSINESSS HOME
They always go above and beyond with service. Treat you with respect as well as friendliness.
Mr. Brandon was very professional and very knowledgeable about the car I was interested in and took the time to answer all my questions concerning the car. When I left the dealership, I was satisfied with my choice about the car I test drove. What I really appreciated is when I decided to purchase the car Mr. Brandon asked the question are you satisfied with the car and is there anything else I can help you with concerning the car. What a salesperson. I'm happy!
Saw the car, drove it, bought it. Just that simple! It was just what we were looking for!
Kyle, Trevor and all of Cook County were great! We had a pleasant experience and couldn’t have had an easier buying experience.
Cook County Ford has always been honest and fair with us. I trust their service department, as well as their salesmen.
We can't say enough great things about Cook County Ford and their service department. They always go above and beyond to take care of us. We love Cook County Ford!
Great service! Picked the vehicle up from my work place, serviced it and returned it on time.
Scheduled a service, oil change and multipoint Inspection and everything went as expected. Service personnel were friendly and helpful
Great buying experience! We appreciated dealing with genuine and good folks who did NOT attempt to xx us with inflated interest rates, up-sell insurance scams, extended warranty pitches, etc. They also did NOT pull the ol' "document fee" scam like most other dealers we have encountered where many dealers will slip in another 600 to $1000 to your deal. I was very impressed with Cook Co Ford and they are the ONLY new car dealer I would be even consider sending a close friend or family member to. They also paid more than I was asking for my trade in! ...
This was a service call and the process was very smooth and easy. Timely, deop off to completion.
It’s a great dealership. They have really good service. I really appreciate getting my car washed after it was serviced.
Speedy service on Saturday morning for oil change without an appointment. Only had to wait about an hour. Not bad!
Service was exemplary. Customer service was great. Would highly recommend Cook County Ford for all your automotive needs.
Brandon is the best!!! I have bought several autos from him and you can trust what he says!!
Very good dealership, quick response time and they do a good job. Every employee is friendly and courteous.
It was a great experience,the most hassle free car buying experience I’ve ever had. Everyone helping each other great teamwork. I’ll be back
We love Cook County Ford and everyone in the dealership. They provide the best customer service. We have been doing business with them for years and look forward to many more years.
Cook County Ford team was exceptionally helpful in finding the perfect truck for my needs. The staff was professional and made it great truck buying experience!
I have been using Cook County Ford for years, either when I purchase a new vehicle or need it serviced, they take care of it. When I do trade again it will be with them. Service with a smile on time and priced right.
Everyone very polite and explained in detail what had been done to the vehicle! Will be using this Dealership again
Wes Warren has been very helpful in helping me to keep our Ford Edge in good condition. Cook County Ford is a good example of how a dealer should support their customers.
This is my third tuck purchase at Cook County. I would buy there again in the future.
Service is always completed timely and professional. The team is great! Love Cook Co Ford!
I have worked with Cook County Ford for my last four vehicle purchases. They are hands-down my go-to dealership. Top-tier customer service and professionalism. I have never been dissatisfied with my encounters with any of the salesmen, the financers, or the owner(s). 10/10 would recommend and will be continue to work with them in the future.
We have had the opportunity to work with Cook County Ford for several years and are very satisfied with the service we have experienced, from purchasing our vehicle to the excellent service department. Thanks for all you done for us!
I am very pleased with the professional service that I receive. for our Ford Edge..
Everyone was very nice an ready to help in every way possible definitely a great experience
Those who help me and work with threw the process from sale to finnish amazeing
My oil change was completed in a timely manner. They came and hit my car from work to complete another upload for for my module and returned it before I got off work.
Great service awesome place to bring your vehicle in for routine/regular maintenance work staff are extremely nice
Service was terrible. They did not fix what was broken on the car. Lack of communication
Great people. Good place to purchase a vehicle, they make process easy with no pressure.
Great customer service!!! Brandon is a excellent sales rep. He was very knowledgeable and friendly. A great pickup buying experience from a great dealership. I would recommend Cook County Ford to anyone looking for a necaqr or truck
Excellent service from excellent people!! We are always pleased when we deal with both the service and sales department!
Cook County Ford is where it’s at! Those guys are the best! Adel Baby!
I always have the best experience at this Ford dealership. Customer service is friendly and the brake job on my car was professional.
They were both so Awesome!! Both going way above our expectations and making my Day! My car was totaled during Hurricane Helene and we were down to using one car, so they really worked super hard getting this done so quick and we were Thankful!!!
Everything the was prepared in a timely manner. And I have to says that the process was the fastest ever.
Superior, elite customer service!! I have purchased many vehicles from Cook County Ford because of the exemplary service they give!! I will purchase from them in the future as well!!
they were kind and very helpful when I needed them. they were there for me.
Courteous, professional people. Service is always fast and on time. Scheduling is just a simple phone call
I had an 8:00 AM appointment for a rear brake job. My truck was taken back on time and the service was completed in just over an hour. By 9:15-9:20 I was on my way to work! Good Experience!
Good people, knowledgeable and friendly, enjoyed the visit. Will definitely return for service and when I'm ready to buy again.
Awesome Dealership. Always takes care of their customers. This includes cleaning the vehicle after it has been serviced or repaired.
Friendly and knowledgeable employees. Fast and excellent service I having purchased my vehicles and had them serviced at Cook County Ford for years
Very courteous and helpful. I highly recommend them. I look forward to future business with Cook county Ford
always professional and honest, honest is the most important, very hard to find now days.
They made buying a new car easy! No haggle and great customer service.
I’m officially a repeat customer. Trevor went out of his way to help my son get in his new F150. Cook County Ford is the best no hassle dealership around, hands down. Thanks again guys!
Friendly staff and great deals
Very good service would recommend to anyone thanks
Great experience with no pressure to purchase. Salesperson Dexter did a great job answering all my questions about the vehicle and the whole process. Most of all LOVE my new Ranger.
Efficient and friendly service dept. appointment was on time. This is MY Ford dealership always.
Received very good service at cook county Ford on my 2007 ford F150 would recommend to anyone.
Cook County Ford stood up when another dealership sat down. The service dept took my wife’s 2021 Lincoln in on short notice and took care of warranty work for us when the dealership she purchased the car from kept putting her off. It was almost like they were trying to wait for the warranty to expire so they could charge her. Cook County Ford took the vehicle in, corrected the issue under warranty and then did the 30,000 mile service for a third of what the Lincoln dealership wanted to charge. Cook County Ford earned a new customer for sure.
Brandon and Trevor (along with the other staff) were great help when purchasing my new vehicle! If you’re car shopping go visit them at Cook County Ford! Adel baby! 🙂
Had a great experience, they fixed the problem and took great care of my vehicle.
The service people at Cook County Ford are professional and take pride in a job done right.
great.friendly people, i love doing business with home town people. knowing that they have agreat service dept. to back up what they sell
The dealership was clean, and the reps were very helpful. I would recommend to anyone looking for a good deal on a vehicle.
Been doing business at this place for many years, always come back
IN REFERENCE TO THE SERVICE REPAIR, THEY ARE ALWAYS EXCELLENT IN TAKING CARE OF MY NEEDS FOR MY VEHICLE. EXTREMELY FRIENDLY AND GREAT TO WORK WITH.
Everyone was nice & professional. Services were done in a timely manner as it was estimated to me.
I went to Cook County Ford to get my car looked at and the Service was Top Notch.Zach and Wesley took care of me and Got me Straight.I wanna to tell those Guys that they are Wonderful and i appreciate Them for all their help.
We have continually had the best experience with Cook County Ford! We have purchased 2 Fords from Cook County and both experienced es have been absolutely top notch! Their sales team of professionals are always helpful, and they have a no pressure policy. It is amazing to find a car dealership that allows you to just look without anyone bombarding you. Dexter has sold us both of our cars and every time it's like talking to one of our life long friends. His professionalism helpfulness is always the best. The finance department is also so prefessional, its amazing to talk ...
Great place! Felt at home! Thank you for welcoming us! They also helped purchase an extended warranty!
Very helpful
Great place and friendly atmosphere!
Staff is very friendly and I have not had any issues with the service work on my vehicle being done correctly the first time. West is a sweet heart and make me feel at easy every time he's at work when I need my vehicle serviced.
Superior Service. Professional and friendly. Just good folks!
The best service I have ever received from a dealership
I always have good service here. Quick. Sincere. They will help you in any way they can.
Fast, Friendly Service, Great People To Deal With. Adel Is The Place To Deal, Baby
Dexter’s a sharp, funny guy. If you have to buy a car, might as well deal with someone like him. As car buying goes, it was good, interest rate was a bummer but that’s not on the dealer. Trevor was easy going, nice.
After months of back and forth with the warranty company and my selling dealership, Cook County Ford fixed my 2018 Ford Escape!!! Hallelujah! During that time, myself, the warranty folks and Valdosta Nissan(TKO) put the service department at Cook County through hoops and steeples to get my car authorized to get the transmission replaced. The patience of the service crew should be studied because this dragged on since January! No issues with the car! Runs better than it did before! Thank you West and Zack! I mean that.
Great place to do business! Always fair and straightforward.
Very nice people and dealership with a hometown feel. Great buyer experience when purchasing a new vehicle. AAA+++
Great service, great price and very friendly staff. They made the process super easy. I will be back.
The best service department! They quickly got me in for an oil change and fixed a recall I didn’t know about. Also had my Bronco washed before I picked it up. Thanks guys!
I appreciate all the work yall done great getting my transmission in everything works like it supposed to do
Not impressed with the customer service personality. New key fob took over an hour and over $325... FOR ONE.
It was a great and respectful experience
The service department is great. These people are not out to make a quick buck off you. Very nice mannered and they got my truck fixed pretty quick. I will be doing business with them again i’ll say that.