Customer Testimonials
15 yrs and counting of returning! I love everyone here! Always so easy to talk and work with. Will never buy from anyone else or let anyone else work on my vehicles
Buyer Beware! Tried talking with the owner several times about an issue I’m having with a vehicle I purchased from them about a year ago before posting this Review.
Great experience with all employees I like the way all handled business great job thanks
Super nice people
Brandon Southerland and Trevor Hand were great to do business with. I really appreciate them.
The service department is absolutely awesome. They are so nice and willing to help. Everyone is very helpful
They were very helpful. I wasn’t really wanting to buy a car but I did. Thanks to a good salesman.
Cook County Ford made this purchase a very pleasant experience. All individuals involved with our purchase were very engaged and very knowledgeable about what needed to be done to make sure that our experience was a positive one. Our experience was simply awesome. 🤩
The employees at this facility are fantastic. The work performance is very timely and is aimed to ensure the job is completed. I would recommend cook county ford to anyone.
We have always experienced good service and been treated fairly. We trust the dealership. We have bought three vehicles there.
If you are looking for a truly reputable dealer, one who is upfront, sincere, honest and truly makes car shopping the least stressful it can possibly be, please give this dealership a look.
This review is coming from someone who is a military veteran and first responder, so trust and honesty are something I really value. Kyle was upfront with me and incredibly helpful with all of my questions I had in regard to a 4Runner I was interested in. He sent numerous videos and photos of the condition, as I was about 2 hours away from needing to drive to ... Read More Google - Oct 6, 2026
(Translated by Google) I just moved to Adele and I couldn't have asked for better service at a car dealership than I've received here. Thank you all so much and I hope we stay in touch. (Original) Acabo de mudarme a Adele y no puedo haber pedido mejor atención en un dealer de autos como lo he tenido aquí. Muchas gracias a todos y espero que sigamos en contacto
Great group of guys.
The employees of cook county ford always provide excellent service. They are very efficient and knowledgeable.
Smooth easy process! Brandon was great to work with! We felt no pressure to purchase from anyone.
Called in to provide payment and a gentlemen names Zach helped get me to Wes. Amazing service advisor. We had a great time working on a claim and providing payment for a repair and I just wanted to give Zach and Wes a shout out for how quick and easy they made the whole situation. They both are very professional and easy to communicate with.
The guys at cook county ford were very helpful and got things done I had seen the vehicle on line and decided to stop buy for a test drive
Cook County Ford is fabulous, I live out of town and visit Adel frequently. I have all my service done with Cook County Ford, they are always very accommodating and always available to assist with any urgent vehicle repairs and even routine maintenance! I highly recommend Cook County Ford and Cook County Ford Service department ! Thanks Wes, Zach, and your entire team!!!
Mr. Billy was my sales representative and he has been very nice and knowledgeable. In further e-mails please do not use my middle name, as I do not use it, thank you. Linda
Great service no issues very easy to work with so far enjoying my deal with cook county ford
We got excellent service from Dexter from the first visit til we picked up our new vehicle. They all are very easy to deal with.
It was a great experience from start to finish. They made the buying experience easy and fun! They’re honest and do right by their customers.
I arrived early and was greeted and not even a few minutes my truck was pull in to get service . That’s why I love doing that extra drive to Adel . They keep their costumer’s happy . 😊
Was one of the shortest experiences in buying a car. It helped that I knew what I was looking for in downsizing
Excellent Service every time.
Zach & Wes are top notch! Always helpful, friendly, and A++ Best service and dealership around!
Everyone was friendly, and it was a quick and easy process! Would definitely get a car from Cook County Ford again.
I had a very pleasant experience at Cook County Ford. Billy and Treavor were great to work with. They were very professional but very personable as well. My family (son, daughter, son in law and daughter in law) buy from Cook County Ford because of the care they are shown. Great place and great service!
Super easy to work with. Phenomenal professionalism and straight to the point. I will be going back to upgrade the wife's vehicle. Highly recommend.
They added all ford discounts to their best deal; then tacked on a very Fair trade-in value.
They were very easy to work with when I was shopping for a new truck, and they take great care of their customers. Would highly recommend!
Great experience, great people!
I rarely give a five star review, because absolutely nobody or no business is perfect. But Cook County Ford was a very pleasurable truck buying experience for us! No high pressure sales, I loved that! Thank you Cook County Ford for being a beautiful alternative to the typical high pressure auto sales people!
Really disappointing experience. My husband test drove a truck Friday and was told it would be held until he could get back Thursday with a cashiers check. He spoke to the salesman again yesterday, and the truck even had a “hold” sign on it when we stopped by Saturday. He called on his way this morning to come purchase it, and suddenly it had already been sold. Don’t tell people you’ll hold something if you have no intention of actually doing it. Total waste of time.
Wes did an excellent job getting my Ford Expedition repaired and back to me. Excellent customer service! Everyone was so helpful!
Awesome place 💜 Thank you for taking care of us!!!
Everyone is very nice and helpful. From the service personnel, to the lady at the payment desk. Cook County Ford thumbs up
Quick efficient service. Had an appointment at 9am and they took the vehicle back at 9:05am. Thanks
We had an issue driving down to Florida with our fuel door not opening. Called and talked to Wes, he said come on. Long story, fuel door opened so we didnt have to go to store. We called to let them know and Wes had done Research on the problem. Told us how to open it if it happened again. Super nice guy , on a Saturday morning going above and beyond customer service.
The staff at Cook County Ford are always so friendly and willing to accommodate my schedule. I can’t imagine taking my Expedition anywhere else. They even offer a car wash when they are done with the scheduled service!
Always top notch attention to my needs & I never have to question the work performed!
My tire was going flat fast while traveling on I-75..got off at the Adel exit and found the dealership. They checked out my tire and took it right into the shop and fixed the leak. Super nice guys and I was so thankful to have found them.
Cook county Ford has been around long enough for me to call it trustworthy. They're very professional and trust worthy.You can count on adel Ford baby.
Wonderful organization that makes you feel like family! I would recommend cook co ford to everyone!!!!!
Very easy to work with. Not pressured in to buying anything. All around good place to make a deal
I love Cook County Ford! I always feel confident I’m not getting service added that I don’t need. Value is spot on. Employees are always so kind and friendly! That’s why I drive over 20 miles for service!
Zack ,Wes and Michelle and Denise treated with great service and dignity, job finished on tike
Great place. Great people.
Cook County Ford is top notch. You will not find better people to deal with!!
Every single thing was on point and I will definitely be bringing my new truck to them for the service it deserves
Their salesman were helpful. They explained everything about the truck . I would recommend Cook County Ford
Overall ... very happy with the folks. But since NO ONE is perfect, they get 4 "stars" ...
Ease of doing business! Hassle free service!! Quick, friendly, and informative! This service department and their employees are top notch!
They were nice. They explained everything and answered my questions about the truck
service was very good you could not ask for better service than cook county ford
Excellent service. Great communication and straightforward discussions about the condition of my truck. So much better than the poor experiences I had in Valdosta
Expert service every time. Been buying vehicles since 2002, have never worried about service and the current service dept is great!
My chosen car dealer! Service Dept is outstanding and I can always count on them giving me an accurate assessment of the problem and the bottom line price!!
Our first trip to the Service Dept at Cook County Ford was such a nice experience.
Thanks to Kyle, Brandon, Trevor and Kirk (always nice to meet the owner). My experience purchasing a new Bronco was the best. I was a little hesitant going out of state to buy a new vehicle but from the very first contact they made it easy. I never felt pressured or rushed and now I own the Vehicle I wanted at the price I wanted. After a challenging search for my new Bronco, it was a pleasure to find Cook County Ford. Kyle was excellent answering all my questions thru email. Once I arrived at the dealership, Brandon was great ... Read More DealerRater - Oct 29, 2025
Thank you. I carried the vehicle down to get parts ordered and they ordered. When the parts came in I took the vehicle and left it to be fixed. They fixed and called me. The service was fast and excellent.
The the guys/ ladys have been very helpful in helping me with any thing I have asked them about. The staff is great. The service department has been good about doing what they say I would recommend them to others if they have a problem with there ford vehicle.
Great hassle free buying experience!! Ease of doing business!! Very knowledgeable and easy to deal with!!
To start off this review is solely off of a phone contact and I did not purchase a vehicle from Cook County Ford. I did however recently purchase a 2024 Bronco from another dealer who had dealer traded with Cook County. There were some modifications and I was interested to find out what they may be. I cold called the dealer and described the truck and even though he didnt have to the salesman advised me what all had been done to the truck as far as modifications go. Super cool that he took the time to do so especially as ... Read More Google - Oct 14, 2025
Cook County Ford Parts Shop saved the day! 🚗🔧 I walked in just a few minutes before closing, hunting for a part I’d been driving and calling all over town trying to find—and they had it! The staff was friendly, fast, and got me taken care of right away. I’m sure it had nothing to do with the fact that it was 10 minutes to closing 😉—they were just that good. Great service, great attitude, and a huge help when I needed it most. Five stars all the way! ⭐👏
This review is for the service department. Chuck, Wes and Zach go above and beyond to take care of their customers and are always easy to work with. Thank you guys! You are much appreciated!!
The team at Cook Ford are always very helpful and get the job done right!
It was great they had what I needed when no one else did
Service department is amazing!!! If you have any service needs please come here.
Best place to buy a Ford
This Ford dealership is the best car dealership I have ever been too. I came here to get my s650 mustang serviced. I was blown away from how amazed this dealership was. From the southern hospitality to the nice waiting room. This place felt like home. Everyone here is very kind. Even though this dealership is small it is way better than Langdale Ford hands down. If you want great service you go to Cook County Ford!
Weston everything he could to fix the issue with my car and to make it as convenient as possible. I also appreciated his thorough follow up.
Wonderful folks and easy to deal with. Dexter made it hassle free. Cook County Food Rocks!
Great people in all departments! We are never disappointed with service done or with sales!!
Very friendly! They were able to get me in for service in a timely fashion!
Great folks to deal,with from service to sales.Great place to do business with
Everyone in the service department has always been so helpful to me. I appreciate all they do. Patricia Rye
Absolutely the best Ford dealership in South Georgia. They have worked on my wife's Fusion, my F250 and my 2025 Dark Horse. They are the BEST!!!
Cook County is always the best. Great service and pricing. The staff is the best around. I have a 25+ year history with them. Look no further for a Ford purchase.
Much like every other dealer in the area they have a very limited supply of used super duty trucks and absolutely no dually trucks. Not everybody can afford $70,000 or more for a new farm truck! Some of us have to find a decent used one.
Cook County Ford is top notch for sales and service.
In the middle of finalizing a deal with salesman Roberto Lagomarcini he informed me the truck I was in the middle of purchasing was sold. My bank was speaking with the finance manager Trevor Hand on how to send the funds and they sold the truck out from under me. I tried to send a deposit to Roberto not 3 hours earlier and he told me that wasn’t necessary. Total lack of professionalism and communication. I highly recommend not using cook county Ford!!!
The team at Cook County Ford was awesome to deal with, the deal was good and customer service was excellent. I appreciate the transparency and the emphasis on service. I would highly recommend Cook Ford and especially Brandon to anyone looking for a new truck!
Great place to buy a truck. They make the process easy, NO hidden fees, very fair pricing. No pressure. Excellent customer service. Highly recommended. Talk to Brandon.
My buying experience was quick and easy. I didn’t experience any issues with the buying or financing process.
AWESOME GUYS!!!! you need to be there Fantastic customer services and unbeatable prices
Great service department. Superior craftsmanship and honest assessments. I refer folks to Cook County Fords for sales and service.
⭐️⭐️⭐️⭐️⭐️ Cook County Ford in Adel, baby!
I can't say enough good things about my experience with Cook County Ford in Adel, GA! My hometown Ford dealership had my Transit van for two weeks, heard the strange noise coming from the dashboard, but told me to “wait until it breaks and bring it back.” Seriously?
Thankfully, I found Cook County Ford based on their 5-star reviews—and now I know why they’ve earned them. Not only did they actually listen to my concerns, but they went the extra mile to work with my extended warranty company, which was not ... Read More Google - Jul 8, 2025
Awesome folks great buying experience, made buying simple and took care of me all the way through . Will buy there again
Excellent experience! No pressure, they made our purchase a smooth and easy experience! Highly recommend.
Great service at a reasonable price. That's the reason I go to Cook County Ford.
I was very pleased with the service and professionalism of the dealership. They were all very helpful and courteous.
Cook County Ford is always a pleasure to work with. Thank you for always going above and beyond!!!!!
